James City Service Authority 
Directions

119 Tewning Road
Williamsburg, VA 23188


Link: James City Service Authority Page

Customer Service & Billing
HRUBS, Tap Fees, Submeters

Phone: 757-253-6800
Fax: 757-259-4115

Monday - Friday
8 a.m. - 4:30 p.m.

Emergencies
Phone: 757-229-7421
After Hours, Weekends, Holidays: 757-566-0112

Engineering & Operations
Phone: 757-229-7421
Fax: 757-229-2463
 
Monday - Friday
7 a.m. - 3:30 p.m.

Directory

Administration & Customer Service 

757-253-6800


Hours
Monday - Friday
8 a.m. - 4:30 p.m.
Staff
Name Title Email Phone
Powell, Doug General Manager 757-259-4101
Cook, Terri Customer Services Supervisor

Backflow & Cross Connection Control 

Williamsburg, VA 23185

Williamsburg, VA 23185






Emergencies 

757-229-7421


After Hours Emergency:
757-566-4911



Engineering (Wastewater) 

757-259-5452


Hours
Monday - Friday
7 a.m. - 3:30 p.m.
Staff
Name Title Email Phone
Poe, Danny W. Chief Engineer - Wastewater

Engineering (Water) 

757-259-5453


Hours
Monday - Friday
7 a.m. - 3:30 p.m.
Staff
Name Title Email Phone
Vergakis, Mike Chief Engineer - Water

Miss Utility 

811 or 800-552-7001

Link: Website


Operations 

757-229-7421


Hours
Monday - Friday
7 a.m. - 3:30 p.m.
Staff
Name Title Email Phone
Adams, George A. Utility Operations Administrator

Underground Utilities 

757-259-4097


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Warehouse 

757-259-4105


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Wastewater Maintenance 

757-259-4095


Hours
Monday - Friday
7 a.m. - 3:30 p.m.

Water Conservation 

757-259-5416




Water Production 

757-259-4095


Hours
Monday - Friday
7 a.m. - 3:30 p.m.